Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Response Guarantee

  • Our tech help staff is present 24x7x365 to attend to every one of your service requests. Every single ticket you post to us is going to be taken care of within no more than 60 minutes. If your problem requires the aid of an administrator, we’ll forward the ticket to the technician in charge and will notify you that the problem is being taken care of.

  • Top quality support service

  • Expert Technical Support Service

  • We will be on–line for you around the clock to offer guidance and technical support and to aid you with any difficulty that you could possibly come across while maintaining your virtual server. We can easily help you with all pre–configured applications, plus your Operating System, server administration panel (in accordance with the VPS type) and the Control Panel produced entirely by our company.

  • Intuitive help center

  • An Informative Help Section

  • Each section of the Control Panel that comes totally free with your VPS provides you with an internal article base. There’s a bunch of thorough how–to content articles and a choice of step–by–step video classes that demonstrate all the standard site administration jobs. You can access them by clicking the Help or Video control keys in the top right side of each Control Panel section.