Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? Which services precisely could VPS and dedicated server users take full advantage of?
If you get your own web server, you'll have more liberty as to what you could install and run when compared with a shared Internet hosting account. With a shared service, you have access only to your own account, so you aren't able to install server-side software. Although this is not an issue for the majority of script-driven applications, there are several that have certain requirements and need specific software to be present on the web server either for some additional functionality or for them to work at all. In the event that you have practical knowledge, you won't have any troubles to run the hosting server, but if you do not, you may simply not have the skills to manage everything and use the script applications which you want. If that is the case, you are able to use our Installation & Troubleshooting upgrade, and so our system admins can setup everything for you and help you with any difficulties that you may encounter.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any of the dedicated servers which we offer at any time that you need it. In case you need some custom work from our administrators just after your server is set up, you may get the upgrade during the server signup procedure, or if you need something to be executed afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 1 hour of work from our administrators on your server, so in the event that you encounter any difficulties to install a third-party piece of software or some program gives errors and doesn't work the way it should, our professionals can help you in a very timely manner. If a task takes less than an hour, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect in case you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it includes.