In case you have never signed up for a web hosting account or you’re switching companies and the new one employs an account management tool that you haven’t seen before, you may become bewildered about how to accomplish a given task in your account or on your desktop PC. This is the reason why, some web hosting companies have created a knowledge base, which lists the most frequent questions and issues associated with the particular platform they use, instead of including only general information. This type of knowledge base will allow you to find the necessary information quickly and effortlessly, so you won’t need to dedicate time and efforts to things that may require something as simple as clicking on a button or selecting a checkbox. Thus, not only can you get things done, but you can also learn loads of new and beneficial things, both about the way you can administer your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Shared Web Hosting

If you’ve bought your very first shared web hosting plan through our company or have transferred your site over to us, you’ll grow accustomed to our platform and our in-house created Hepsia hosting Control Panel very quickly thanks to the fact that we have prepared an elaborate knowledge base where you can find all the info that you’ll ever need – both general info with regards to the hosting service as a whole and more concrete info about the different functions that you can make use of and the challenges that you can stumble upon. The articles are available in 2 places. The entire article archive can be accessed through the Control Panel’s Help section. You can access relevant articles about the different functions in each and every Control Panel section too. You can learn how to do virtually everything, from creating an .htaccess config file to administering a mailing list, and all the articles feature elaborate guidelines, so you will never become perplexed because of an unclear text. Needless to say, if you stumble upon a more specific obstacle and you can’t find an adequate solution in our knowledge base, you can touch base with our customer care team representatives 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

We have prepared a comprehensive knowledge base for all our current and future customers, so if you purchase a semi-dedicated server package from us, you will be able to find any info that you’re searching for at any time. We’ve got a ton of informative articles, which will help you understand better what’s going on in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are merely 2 instances. Our elaborate manuals will help you do anything you want – uncompress an archive, import a database, forward a domain, etc. Furthermore, we also have troubleshooting guidelines, which will allow you to find out what induces a particular problem and the potential solutions for it. In case you can’t send email messages or your domain opens an HTTP 500 error message, for example, you can examine our knowledge base and correct the issue immediately. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.